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Are you guilty of saying one thing and doing another? Your word is your bond and in business this means everything. When trying to win over prospective clients and build trust with customers, it’s critical that your words match your actions to gain their respect and confidence.

In this episode of “The Little Big Show,” small business expert Denise O’Berry shares how important it is that our actions and words match.

Don’t Say One Thing and Do Another (It Hurts Your Business!)

AllBusiness.com presents The Little Big Show, a video series from small business expert Denise O’Berry. Watch Denise’s show each week to learn bite-sized tips that can make a big difference in your business bottom line.

Watch the previous episode:
How to Fix Your Sales Processes and Increase Your Cash Flow

About Denise O'Berry

Denise O’Berry is a small business expert who’s been helping small business owners take action to build sustainable businesses since 1996. Denise has worked with hundreds of small business owners over the years and continues to be inspired by their enthusiasm and ability to overcome huge obstacles. You can connect with Denise at her website at www.DeniseOBerry.com, follow her on Twitter @deniseoberry, or connect on Google+.