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Are your services simply a “one-shot deal” for your customers with no room for follow-on and repeat business? If this is the case, it’s time for a change. Start thinking outside the box to find creative ways to offer additional services that can transform those one-timers into regular customers.

In this episode of “The Little Big Show,” small business expert Denise O’Berry explains how to expand your products and services so your customers return time and again.

Get More Customers with Repeat Business presents The Little Big Show, a video series from small business expert Denise O’Berry. Watch Denise’s show each week to learn bite-sized tips that can make a big difference in your business bottom line.

Watch the previous episode:
Tend Your Small Business Like a Smart Farmer

About Denise O'Berry

Denise O’Berry is a small business expert who’s been helping small business owners take action to build sustainable businesses since 1996. Denise has worked with hundreds of small business owners over the years and continues to be inspired by their enthusiasm and ability to overcome huge obstacles. You can connect with Denise at her website at, follow her on Twitter @deniseoberry, or connect on Facebook.