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Customer service

What’s customer service like at your company? Have you checked lately to see if your customers are happy with the service that is being provided? Most customers will not tell you when they’re unhappy, they’ll simply leave. Great customer service is where you can make a difference in improving your sales and build customer loyalty.

In this episode of “The Little Big Show,” small business expert Denise O’Berry discusses how providing great customer service can often remove the price objection and create “raving fans” who send their friends and colleagues your way.

You Can Win Customers With Better Customer Service presents The Little Big Show, a video series from small business expert Denise O’Berry. Watch Denise’s show each week to learn bite-sized tips that can make a big difference in your business bottom line.

Watch the previous episode:
The Do’s and Dont’s for Connecting with New Prospects

About Denise O'Berry

Denise O’Berry is a small business expert who’s been helping small business owners take action to build sustainable businesses since 1996. Denise has worked with hundreds of small business owners over the years and continues to be inspired by their enthusiasm and ability to overcome huge obstacles. You can connect with Denise at her website at, follow her on Twitter @deniseoberry, or connect on Facebook.